01
Onsite stocktakes
A structured physical count of your agreed stock areas, with discrepancies flagged for review.
- Count plan and agreed boundaries
- Unit and carton quantities
- Recounts and exception notes
BRISBANE · PLANNED STOCK & INVENTORY SERVICES
Find the gaps.
Understand the causes.
Stock loss is more than a number at the end of a stocktake. Our planned services will help you compare counts with records, investigate where differences may be coming from, and identify practical changes to your stock processes.
Count & compareInvestigate discrepanciesImprove processes
Illustrative 3D stockroom · not a customer site
For stock you can count, one unit at a time.HomewaresGiftsApparelSpecialty retail
PLANNED SERVICES · PRACTICAL SUPPORT
More than a count.
A clearer understanding.
A count shows a difference. Reviewing the records and the way stock moves through your business can help explain it. Each future job will need an agreed scope and evidence before work begins.
02
Stockroom organisation
Make everyday stock easier to locate, count and put away with a practical layout and location system.
- Review of current stock areas
- Location and shelf-labelling plan
- Agreed organisation priorities
03
Stock loss review
Review discrepancies alongside your records and stock processes to identify likely sources of loss and practical actions to test.
- Count, receipt and adjustment review
- Possible causes and evidence gaps
- Prioritised actions and clear reporting
WHAT STOCK LOSS COULD BE COSTING YOU
Small losses.
A significant total.
A missing product here, a damaged pack there. Looking at the cost over a year makes the reason to investigate clearer.
ILLUSTRATIVE SCENARIO · NOT AN INDUSTRY AVERAGE
On A$2 million in annual sales, a physical stock-loss cost equal to 1% of sales would be
A$20,000/ yearAbout A$1,667 a month in the purchase cost of missing or written-off goods.
0.5% assumed loss costA$10,000 / year
1% assumed loss costA$20,000 / year
2% assumed loss costA$40,000 / year
Illustrative calculations only. These percentages are assumptions, not measured industry averages or predictions for your business. They do not represent guaranteed or recoverable savings.
WHAT A FEW UNITS CAN ADD UP TO
Picture it on your shelves.
8 sealed packs a week × A$12 purchase cost × 52 weeks
A$4,992hypothetical annual loss cost
These are invented unit-loss scenarios, not observed sector figures. They illustrate the same kind of loss as the model above; do not add the totals together.
WHY THE RECORDS MATTER
A difference is a starting point.
An ECR study found about 60% of audited stock records were inaccurate across seven European retailers. That means record quantities differed from the physical count, not that 60% of stock was lost.
European grocery, general merchandise and fashion/apparel retailers; published July 2020. Not an Australian small-business loss benchmark.
Read the ECR studyPack sizes can change the picture. GS1 requires a new case-level identifier when the number of items in a case changes. Counting a carton with the wrong quantity can create a record discrepancy.
See the GS1 case-quantity ruleHow these examples are calculated
Annual sales and all dollar values are AUD excluding GST. Loss cost means the purchase cost of missing or written-off goods, after recoverable credits. Record corrections, markdowns, missed revenue, staff time and SCB fees are excluded. The percentage example is annual sales × assumed loss-cost percentage; the unit examples are missing/written-off units per week × assumed unit purchase cost × 52.
No source is presented as evidence that these assumed rates apply to your business.
FOLLOW THE STOCK, NOT ASSUMPTIONS
What’s behind
the difference?
The planned stock loss review will trace discrepancies through counts, records and day-to-day processes. A missing unit is a question to investigate, not proof of theft.
What arrived?
Compare delivery records, supplier credits and what was received. Check units, cartons and short deliveries.
Where did it go?
Review transfers, returns and adjustments for missing entries, incorrect quantities or timing differences.
What was written off?
Look at recorded damage, expiry and storage practices, including goods removed without a matching entry.
What needs checking?
Review count methods and available access or incident records. Flag patterns for further review without making unsupported accusations.
The planned handover will separate supported findings, possible causes and missing evidence, with practical recommendations and follow-up checks. Not every discrepancy can be explained or recovered. Inventory-accuracy context: ECR Retail Loss
OUR PLANNED PROCESS
From first conversation
to a useful handover.
You will stay in control of the scope and the final decisions. Our planned process brings structure to the work.
Build your enquiry brief- 01
Understand the job
Once enquiries open, outline your business, stock, locations and preferred timing. Suitability and what is included will be agreed before any booking.
- 02
Prepare together
Agree the stock areas, counting units, records needed and how sales or stock movements will be paused or reconciled.
- 03
Count or organise onsite
Work through the agreed areas, record exceptions and review anything that needs a second look.
- 04
Investigate and hand over
Review the differences, supporting records and possible causes. Receive a clear action list, with confirmed findings separated from hypotheses. You approve any changes to your stock system.
IS SCB A GOOD FIT?
Built around
unit-count retail.
Think individually countable products, clear stock areas and a business that wants a more organised starting point.
A good starting point
- Your items can be counted individually or in defined cartons.
- You can provide access to the agreed stock areas.
- You have a stock list, or want to discuss preparation first.
- You can nominate someone to review exceptions and approve the handover.
Outside our initial scope
Weight-based or bulk-volume counts, hazardous stock handling, racking installation and specialist regulated inventory. Suitability will need to be confirmed before a booking can be arranged.
THE PLANNED HANDOVER
Useful records.
Clear next steps.
01
Agreed count recordsProduct, quantity and location information for the areas included in the job.
02
Exceptions worth reviewingUnidentified items, missing information and differences that need your attention.
03
A practical next-step listPrioritised process changes and follow-up checks, with the evidence behind each recommendation.
Deliverables depend on your agreed scope and the quality of supplied records. Reports are operational support—not a financial audit, valuation certification or proof of stock loss.
GOOD QUESTIONS
Before we
get started.
Every stockroom is a little different. Any future quote should reflect yours.
How much does a stocktake cost?
Once enquiries open, quotes will reflect the agreed job. Stock volume, product variety, number of locations, preparation, access, timing and reporting needs all affect the scope. Services and enquiries are not open yet. No price or booking is confirmed through this website.
Do I need to close my shop?
Not necessarily, but stock movements need to be controlled. Any future job will need an agreed counting window and a plan for how sales, receipts and transfers will be paused or reconciled.
What if my stock records are incomplete?
Incomplete records will need to be identified during scoping so the preparation needed and what the count can reliably show can be discussed. A count alone cannot establish the cause. A planned review can cover receipts, transfers, sales, write-offs and count methods where records are available, and clearly flag anything that cannot be verified.
Will you update my POS or inventory system?
The initial service focuses on counting, organisation and agreed reports. Any system adjustments, imports or integration work need separate agreement and your approval. No automatic connection is included.
Does a stock difference mean theft?
No. Differences can reflect receiving errors, incorrect pack sizes, unrecorded damage or expiry, transfers, counting mistakes or theft. A review will consider the available evidence without assuming a cause or accusing anyone. We do not provide forensic investigations or guarantee that every loss can be explained or recovered.
Can I book regular follow-up counts?
Once services launch, follow-up work can be discussed as part of your scope, subject to availability and a separate quote. No subscription or ongoing commitment is created by an enquiry.
Is the SCB customer portal available?
The software is still in preparation and is not being offered as a live customer service here. The planned launch focus is practical onsite services and reporting. This site does not provide account access.
How do you handle business information?
For future jobs, information requests will be limited to what is needed for the agreed work. Access, file sharing, retention and deletion arrangements must be agreed before customer records are supplied. Please do not include stock exports, passwords or sensitive information in an initial enquiry.
LET’S GIVE YOUR STOCK SOME CLARITY
Your stockroom.
Your next step.
Create a short outline to keep for later. Services and enquiries are not open yet, but you can start thinking through the help your stockroom may need.
Draft planner · nothing is sent
This planner runs in this page. It does not send an enquiry, upload files or save a draft in browser storage. Copy your brief if you want to keep it.
Contact channels are not open yet.Please check back for launch information.